State and Local Government Resources for COVID-19
14 min readMar 17, 2020
As COVID-19 continues to spread across the country, I’ve curated some resources from around the web for my state and local government network. This is updated every 24 hours, and please fill out this form if you have other resources, templates, or COVID-19 solutions that should be added.
Tip: One helpful tip for navigating this guide is to use CTRL-F or CMD-F (for Macs) to search specific keywords or needs.
Items marked with 🔴 were recently updated.
📊 COVID-19 Information
Latest Counts:
- ⚠️View Total Infection Counts (Including Presumed Positive) from Johns Hopkins
- ⚠️ CDC Weekly View of Infections and Hospitalizations
- ⚠️ CDC State-by-State Reported Case Breakdown
Real-time Information Dashboards & Data
- ESRI Interactive dashboard from Johns Hopkins, FAO, and NOAA.
- Splunk dashboards for coronavirus tracking (V2)+ Github repository and companion app + corporate point of view (Splunk & Splunk4Good)
- COVID-19 dashboard, data resources and public health response information (Tableau)
- National public perception dashboard on COVID-19 (Elucd)
- 2019 Novel Coronavirus Dashboards (SAS)
- Interactive map with coronavirus portals and state infection counts (GovTech)
- Projected COVID-19 distribution model dashboard tied to policy decisions (COVIDActNow.org)
- Open map data on US health system capacity to care for COVID-19 patients (COVID Care Map)
- Projected COVID-19 spread and resource utilization dashboard state by state (IHME)
- COVID-19 State and Local Policy Dashboard for state and key local agencies and policymakers (MultiState)
- Dashboard for state legislative, regulatory, and executive order information with a link to full text reports for each measure related to COVID-19 (LexisNexis) + Free Resource Kit
- State by state dashboard tracking the rate of spread (Rt)
- State and territories policy action tracking dashboard (NGA)
Help state and local government through U.S. Digital Response
- Government agencies that need digital assistance with COVID-19 can submit through this form.
- People that would like to volunteer can do so through this form.
- You can read more about this initiative from GovTech or directly through the U.S. Digital Response website.
🏛 Federal Government Guidance for State and Local Government Agencies
News
- 📺 Watch Federal Briefings & See Scheduled Briefings (White House Live)
- White House/CDC/FEMA Joint Coronavirus (COVID-19) Guidance & Website
Mitigation/Response Strategies
- CDC Guidance on Event Sizes (as of 3/15)
- CDC Community Mitigation Strategy Template (PDF)
- Public Health Communicator’s Guide
- CDC New Online Self-Check / Triage Chatbot on CDC.gov (Botton Right Of This Page) + Overview Story (CNN)
- CDC Checklist for Community Leaders
- White House Guidance — 30 Days To Slow The Spread
- CDC/Apple COVID-19 Screening App (iOS)+ Interactive Website
Funding
- State and Local Government COVID-19 Funding Opportunities
- Coronavirus Emergency Supplemental Funding Allocations All States (PDF)
- Coronavirus Emergency Supplemental Funding (CESF) Program Funding by State
- Coronavirus Emergency Supplemental Funding Program Grant Solicitation (PDF)
- Eligible State and Local Entities for Coronavirus Relief Fund Payments from the US Treasury (PDF)
- Application for Coronavirus Relief Fund Payments from the US Treasury
🚀 Reopening Guidance
- White House Guidance on Opening Up America
- Johns Hopkins Phased Reopening Guidance (PDF)
- McKinsey & Co Guidance on COVID-19 & Reopening (PDF)
- State by State Overview of Approaches (Governing)
- National Coronavirus Response — A Roadmap to Reopening (American Enterprise Institute)(PDF)
- Overview of a flexible, risk-based, policy and technical framework for consideration by policymakers as they look to restart society (KPMG)
- 🔴 State by state reopening dashboard (ProPublica)
🔖 Example State and Local Government Responses
City
- City of Seattle Guidance
- City of San Francisco Guidance
- City of Austin Guidance
- City of Durham Guidance
- City of Baton Rouge Guidance
County
- Dallas County Shelter-in-Place Order
- Santa Clara Public Health Guidance
- King County Guidance
- Westchester County Guidance
- Montgomery County Guidance & Dashboard
State
- Stay at Home Orders (Now 16 States)
- New York State Health Guidance
- Florida Health Guidance
- State of California Executive Order
- State of New York COVID-19 Digital SWAT Response
- State of Texas Guidance
- State of Delaware Business Continuity Guidance
Law Enforcement
- CDC Law Enforcement Guidance
- Pandemic Communication Tip Infographic (Katie Nelson, Mountain View Police Department)
Special Districts
Example responses and guidance from special districts by type:
- Transportation — L.A. Metro Guidance
- Airport — Houston Airport System Guidance
- Housing — Atlanta Housing Guidance
- Utilities — Sacramento Municipal Utility District (SMUD) Guidance
- Ports — Pittsburgh Port Authority Guidance
- Parks — Naperville Park District Guidance
- Libraries — Las Vegas-Clark County Library
State & Local Reopening Guidance
🏠 State and Local COVID-19 Policy Response Examples
General Policies
Searchable Repository of COVID-19 Policies (The New Deal)
Telecommuting/Remote Work
City Policies
- City of Palo Alto, CA
- City of San Francisco, CA
- City of Long Beach, CA
- Kansas City, MO
- City of San Rafael, CA
- City of Sugarland, TX
- City of Pasadena, CA
- City of Bellevue, WA
- City of Mesa, AZ
- City of Danville, VA
County Policies
- Montgomery County, TX
- King County, WA
- Pinal County, AZ
- Oakland County, MI
- Hamilton County, OH
- Davidson County,TN
- Mongomery County, MD
- Aringlinton, CA
State Policies
Children at Work Policies
You can view or download all the telework policies in one place with this shared Dropbox link.
Field Workers
- OSHA COVID-19 Workplace Guidance
- Lower Colorado River Authority (LCRA) Field Worker Guidance
- Public Utility Employees COVID-19 Guidance from OSHA, CDC, WEF (University of Delaware)
🔴 Have other policies to share, send them to us. Need policy templates, let us know and we’ll try to find them too.
🏢 GovTech Companies Providing COVID-19 Solutions
Free COVID-19 State and Local Government Resources
Free Data / Overall Resources
- Free curated solutions for state and local leaders around the coronavirus (Marketplace.city)
- Free maps, datasets, applications, and more for coronavirus disease for GIS professionals (ESRI)
- Free knowledge sharing resources and templates (ordinances, bylaws, templates, etc.) (BoxOfDocs)
- Free closed community to share ideas and resources for Chief Information Officers (CIOs) or City Managers (Urban Leap)
- Free data insights about anonymized people movement in over 1,000+ cities (LotaData)
- Free (for ArcGIS Users) Coronavirus Response App to monitor coronavirus cases, track the impact on public gathering places, inventory testing sites, and share this information with the public (ESRI)
- Free interactive guide for COVID-19 local government response (COVID Local + Multiple Stakeholders)
- Free data-as-a-service credits to developers/agencies working on COVID-19-related projects until June 30th (MongoDB)
- Free privacy & data protection resources for local governments and others using personal data to respond to COVID-19 (Future of Privacy Forum)
- Free cloud-based data transparency tool (Through September) that enables you to quickly transform financial, statistical and GIS driven data into engaging visuals (Questica)
- Free online community for government leaders to share best practices and response tips for COVID-19 (1,000+ signed up) (Granicus govCommunity)
- Remote working tools for data preparation, predictive analytics, data science, and streaming visualization (60-days)(Altair Data Analytics)
- Free 6-months of Office 365 G1 Trial (Microsoft)
- Free 6-months of Power Apps, Power Automate, Power Apps Portal and Power Virtual Agents (Microsoft)
- Free content delivery network (CDN) and load balancing services (Google)
- Free tool to evaluate, manage and track space requirements as needs arise during emergency response to pandemic for 120 days (Ameresco)
- Free expansion for current customers to track medical devices, producing spatial views of active COVID-19 cases, and track and respond to FOIA requests (Calytera)
- COVID-19 Testing and Data Response Platform (Under Resources of NGA in partnership with Accenture, Adobe, Oracle, Splunk, NuHarbor Security, Alliance for Innovation, City of San Jose, WhyLine, and Globant)
- Free open innovation program focuses on identifying the needs of cities and state governments and providing them with access to the most relevant technology solutions for fast implementation (SOSA)
Free Communication Resources
- Free 60-Day SMS notifications for citizens (Citibot)
- Free 90-days of e-mail encryption software (Trustifi)
- Free text message communication during COVID-19 (iConstituent)
- Free Government Social Media Facebook Community (Government Social Media)
- Free landing page for COVID-19 response (Seamless Docs)
- Free 90-days mass notification software (CivicReady).
- Free 90-day voice, text and SMS digital communication software for up to 250 mobile users + SMS Alerting (Vonage)
- Free communication, mobile workforce and security solutions between 30–90 days (AT&T Business)
- Free virtual agent for COVID-19 citizen response (IBM ) + Full list of IBM COVID-19 Response Resources
- Free assistance to all government agencies with developing social media and PR campaign strategies and creative assets around COVID-19 through e-mail (PayIt)
- Free staff internal emergency hub for internal communication, policies, forms and much more through June 2020 (OpenCities)
- Free COVID Resource Center with Telemedicine and Chatbot functionality (SeamlessDocs)
- A mobile application that enables citizens to crowdsource the level of essential supplies, producing a virtuous cycle that keeps more people safe (OurStreets)
- Free resources to help you communicate more effectively with data (MySidewalk)
- Free tool for adding emergency alert banners, hero banners, and pop up messages to your website (Solodev)
- Free (through April 30th) public commenting tool for government to use to solicit citizen feedback before public meetings (Granicus eComment)
- Free (through April 30th) public communication software platform (Granicus govDelivery)
- Free website sign-up tool for citizens to get information from local, state, or federal government entities (Granicus govNewsSignup)
- Free user-configurable COVID-19 information page (Bond Intelligence) — Example Page
- Free certified e-mail communication tool (Validity)
- Free Rapid Covid-19 Rapid Chatbot Deployment (For Current Microsoft Azure Users)(Microsoft)
- Free premium virtual meetings with live streaming (up to 100k live views), 250 participants and saved recordings through September 30, 2020 (Google Meet)
Free Online Service Resources
- Free online forms and case management (Citybase)
- Free online building and permitting software (Camino)
- Free 90-day online information-sharing portal (Civil Space Lite)
- Free digital tools including GIS Mapping, Drive-through test registration, Expense Tracking, Volunteer Registration and a number of digital forms (GovPilot)
- Free Non-Integrated Payment Solution for Local Governments (nCourt)
- Free state-enterprise cloud-based and secure, turnkey mobile responsive web and notification services (NIC)
- Free digital experience solutions and services for government agencies (Acquia)
- Free digital CRM platform with self-service help centers, FAQ, SMS alerts, and more for 90-days (Salesforce)
- Free implementation of digital service and payment collection infrastructure (PayIt Express)
- Free document management cloud service for 6-months (Laserfiche)
- 🔴 Free (annual fee waived through August 31st) website accessibility technology for disable users (ADA Site Compliance)
Free Training Resources
- Free training on having a distributed workforce (CivicActions)
- Free security-awareness work from home deployment kit (SANS)
- Free best practices guide on outreach (draft webpages, e-mail templates, etc.) (Granicus)
- Free courses on how to protect yourself and others from COVID-19, how to be productive working from home, and how to manage stress (Cornerstone Cares)
- Free Microsoft Teams training (SHI)
- Free employee training for COVID-19 response for human resource professionals (NEOGOV)
- Free training resources for finance, accounting, and risk management (Workiva)
- Free access to online learning with over 35K+ book titles, 30K+ hours of video for your employees through July 6th (O’Reilly Media Online Learning)
- Free crisis response leadership training (GovLab at NYU)
- 🔴Free training resources for government officers (Training Officers Association)
Free Remote Work Resources
- Free remote desktop workspaces and documents for up to 50 people (AWS)
- Free Webex video conferencing for 180-days (Cisco)
- Free video conferencing solution for 90-days (Vonage)
- Free desktop-as-a-service for 30-days (Nutanix)
- Free remote user access through May 2020 (CyberArk)
- Free access (until May 30th) to software intelligence platform for application and infrastructure performance (Dynatrace)
- Free document/collaboration platform and web server for 6-months (Hyland)
- Free tool for evaluating your agency’s readiness for remote work through employee feedback (Qualtrics)
- Free trial of remote work and learning solutions — including secure cloud desktops, virtual contact center, remote communication & collaboration, secure content collaboration, and remote network access (AWS)
- Free platform (through 9/30/2020) to capture, track, and manage the new workflows, unexpected activities and new types of data brought on by COVID-19 (Quickbase)
- Free application performance management and IT operations analytics platform for 90-days (AppDynamics)
- Free telework/remote workforce request workflow solutions (SimpliGov)
- Free infrastructure load testing solution until July 31, 2020 (MicroFocus)
- Free process and workflow solution and resources for 90-days (Nintex)
- Free training and open solutions for observability/monitoring, application/site search, and cybersecurity (Elastic)
- Free cloud-based remote help software for 90-days (SolarWinds)
- Free survey and analysis tool to understand your workforce (CPS HR Consulting)
Free Cybersecurity Resources
- Free remote worker end-point security (Crowdstrike)
- Free 60-days of total cybersecurity protection + VPN access (McAfee)
- Free new or expanded licenses for Cisco Umbrello, Duo, or AnyConnect (Cisco)
- Free Single Sign-On (SSO) and Multi-Factor Authentication (MFA) for Until 4/30 (Okta)
- Free business continuity resource and process templates (Nintex)
- Free resources and programs for business continuity (Palo Alto Networks)
- Free trials, evaluation and special surge licenses for remote vulnerability assessments through Tenable Nessus Agents (Tenable)[Word Doc]
- Free (through September 1st) endpoint backup and recovery solution available for up to 1,000 endpoint devices (Commvault/Metallic)
Free Procurement Resources
- Free list of COVID-19 cooperative purchasing contracts (CoProcure)
- Free procurement sourcing portal subscription (ProcureNow)
- Free guide on how to live stream the open bidding process (Vendor Registry)
- Free online procurement portal for public sector agencies (ProcureNow)
- Free online purchasing management platform for vendor, bid, and quote management (Vendor Registry)
- Free 90-day cloud strategic sourcing and procurement platform (Bonfire)
Free Public Meeting Resources
- Free digital workshop to help with public meeting cancellations (Konveio)
- Free 90-day access to digital meeting management and live video capabilities (at cost) (CivicClerk/CP Media)
- Free virtual board and meeting management system until August 31st (OnBoard)
Free Finance & Administration Resources
- Free budget simulation tool for agencies under the gun to get their budgets framed and executed by June 30 (Balancing Act)
- Free access to emergency grants available for government agencies (Opengrants.io)
- Free resources on how government can access grants to fight coronavirus (eCivis) + COVID-19 Resource Hub
- Free (for 6-months) open collaboration Program for small and mid-size agencies needing to deliver and manage their capital asset, infrastructure, and facilities programs remotely (Aurigo)
Free Public Health / Emergency Management Resources
- Free COVID-19 AI-based Diagnosis Tool + Mortality Risk Calculator (Surgisphere)
- Free crisis COVID-19 crisis response platform with mass notification capabilities (Atlas One)
- Free app to conduct secure, routine police work through your cell phone (10–21 Police App, Callyo)
- Free COVID-19 response app with task and resource management, time tracking, etc. (Cartegraph)
- Free solution for digital credentialing and verification across state lines (Merit)
- Free apps for emergency response, outreach, self-reporting, and exposure management (ServiceNow)
- Free Pandemic Preparedness Package to track personnel exposure with COVID-19 for 1-year (Mark43)
- Free (Through December 1st) use of Citizen Reporting, Field Ops and Freedom, and Digital Evidence Management Systems (CentralSquare Technologies)
Paid COVID-19 State & Local Government Resources
Paid Remote Work Resources
- Enabling secure health and human service work to be done remotely through Pokket (Acivilate)
- Justice and public safety coronavirus screening (Unit Innovations)
- Call center automation solution (Xaqt)
- Remote workforce solutions including Desktop-as-a-Service, Managed Desktop, Virtual Desktop and more (Presidio)
- Telework and online learning solution portal (Carahsoft)
- Rapidly scale your virtual desktop infrastructure (VDI)(Nutanix)
- Education Technology Kit for launching remote learning initiative out-of-the-box (Stratix)
- 🔴 Resources to help improve your remote learning challenges (NetApp)
Paid Finance & Administration Resources
- Budget modeling and COVID-19 information hubs [Example] (ClearGov)
Paid Online Service Resources
- Digital platform and support for bringing services online. [Send e-mail with specific need](PayIt)
- Repository of resources and solutions for digital services — such as virtual inspections, permitting and registration to respond to COVID-19 (Accela)
- Design and build enterprise-level sites quickly and easily, with no deep coding skills necessary (Acquia)
- Oracle Emergency Surge Services — database, engineered systems, cloud infrastructure and on-prem or cloud applications (Remote and On-Demand Support) (Mythics)
- COVID-19 Online Knowledge Base System that aggregates guidance & information from multiple sources (CDC, WHO, HHS, etc.) (Speridian + Oracle)[PDF]
- Low-code development environment to build custom workflows, mobile apps, and software integrations with limited technical requirements (CivicOptimize Productivity)
Paid Communication Resources
- Social media and citizen data monitoring (ZenCity)
- Public safety communication platform (Atlas One)
- Virtual public meeting and citizen engagement hub (PublicInput.com)
- Data and real-time insights about how COVID-19 is impacting cities, vulnerable populations across the country to aid in emergency response (UrbanFootprint)
- Collect real-time data from residents, businesses, and public agencies to keep citizens informed (Unqork)
- Quickly launch automated, personalized communications across all digital channels (Acquia)
- Mesh networking devices for mobile app use in remote or congested cell areas (goTenna)
Paid Public Health / Emergency Management Resources
- Comprehensive management tool for tracking and mitigation of infectious diseases (FuturITy)
- Accelerator for public health outbreak tracking and monitoring (AKA Enterprise Solutions)
- COVID-19 Exposure Tracking Tools for Health Departments (General Code)
- 🔴 Telehealth resources to expand and improve access to health (NetApp)
Paid Security / Cybersecurity Resources
- Zero trust remote network and application access (Netskope)
- Solutions for business continuity, data protection and remote work (NetApp)
- Mission-critical connectivity COVID-19 resource center (Verizon)
- Remote infrastructure monitoring and solutions for staff safety and business continuity during COVID-19 (Ensono)
- Cyber resiliency solution for the increase in cyberattacks around COVID-19 (Rubrik)
- Cybersecurity solutions, tactics, and tips to move to secure, enterprise-wide work-from-home setup (Tanium)
- AI-based security camera view inspection software for better managing physical security cameras (Ai-RGUS)
Here’s a full list of how gov tech companies are responding to COVID-19 starting with the GovTech 100 from this year. Let us know how your company is responding and we’ll add it to the list.
💼 Resources from State and Local Government Associations
Local Government Focused
- US Conference of Mayors COVID-19 Resources for Mayors
- National League of Cities (NLC) Resources for Local Government Leaders
- Emerging Local Government Leaders COVID-19 Resources
- Government Finance Officers Association (GFOA) Coronavirus Resources
- International City Managers Association (ICMA) COVID-19 Resources
- Bloomberg Coronavirus Local Response Initiative
- New Jersey State League of Municipalities COVID-19 Resources
County Government Focused
State Government Focused
- National Association of Government Chief Information Officer (NASCIO) Coronavirus Guidance
- National Association of State Legislators — State Legislators & Staff Coronavirus Resources
- National Governor’s Association (NGA) Coronavirus Resources
- National Association of State Chief Administrators COVID-19 Resources (NASCA)
All Levels
Brookings Institute COVID-19 Resources
📚 Additional State and Local COVID-19 Reading
General Reading
- Coronavirus News Dashboard (Axios) — Real-time updates
- 2019 Novel Coronavirus (COVID-19) Resources (Gary Price, Info Docket)
- Government Agencies Closing Non-Critical Functions (Governing)
- Gov Tech Events Around the Country Moving Online (GovTech)
- State and local government leader resources for responding to COVID-19 (Harvard Kennedy School)
- 3 Key Insights from Government Leaders Dealing with Coronavirus (OpenGov)
- Policy & Legal Guidance for Employers Confronting Coronavirus (LexisNexis)
Employees / Remote Work Reading
- States Diverting to Telework (GovTech)
- Resources for human capital management in a time of COVID-19 (Ceridian)
- Blogposts around best practices for remote work during COVID-19 (Entisys360)
- Resources for business continuity planning and remote work management (Laserfiche)
Funding / Grants Reading
- New Stimulus Plan Designed to Soften COVID-19 Economic Impact (Governing)
- 3 ways governments can prepare for coronavirus (eCivis)
- COVID-19 Funding: Top Frequently Asked Questions (FAQs) for state and local governments (eCivis)
- What does the COVID-19 Stimulus bill mean for technology? (GovTech)
- US coronavirus relief funds: A guide for state and local governments (McKinsey)
- Managing County Finances in the Wake of Coronavirus (NYSAC)
- Pathway to Financial Recovery — Part 1 + Part 2 + Video about data’s role in preparing for the future (three+one)
Data Reading
- Tools, resources, and data to negate the spread of COVID-19 and support business continuity (Tyler Technologies)
- 3 ways to use OpenGov during the coronavirus crisis (OpenGov)
Citizen Engagement / Communication Reading
- A curated list of how cities are reaching out to citizens (Seamless Docs)
- How to run effective digital meetings (PrimeGov)
- Tips on using Zoom to hold public meetings (Streamline)
Cybersecurity Reading
✅ State COVID-19 Portals (In Alphabetical Order)
You can also link to these pages through an interactive map.
- Alabama
- Alaska
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- Delaware
- Florida + Interactive Dashboard of Cases (Florida Health)
- Georgia
- Hawaii
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Louisiana
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Mississippi
- Missouri
- Montana
- Nebraska
- Nevada
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Puerto Rico
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Vermont
- Virginia
- Washington
- Washington, D.C.
- West Virginia
- Wisconsin
- Wyoming
Items marked with 🔴 were recently updated.
This information is also being updated once a day on GovTech and Governing.
To request information to be added to this form, please fill out this form or send me an e-mail.
Acknowledgments: This resource section would not be possible without support from Dennis McKenna, Cathilea Robinett, Alan Cox, Paul Taylor, Phil Bertolini, Teri Takai, Joe Morris, Carl Smith, Ben Miller, Noelle Knell, numerous state and local government agency leaders, and our gov tech industry partners.
